Baji Com BD's Privacy Policy — Our commitment to protecting your data

1 Scope & Applicability

Baji com bd is one of Bangladesh's most trusted online gaming platforms. We believe your personal data is more than just information — it is part of your identity, and protecting it is our ethical responsibility. This Privacy Policy ("Policy") applies to the baji com bd website, mobile app, and all related services.

When you create an account on baji com bd, log in, or use our services, you consent to the processing of your information as described in this Privacy Policy. Using the platform without reading this policy is solely your responsibility.

2 What Information We Collect

baji com bd Only the information necessary to provide our services is collected. We do not ask for anything beyond what is needed. See the table below for what data we collect and why:

Additionally, if you voluntarily chat with our support team or submit a complaint, those conversations may also be recorded — solely for quality improvement purposes.

3 How We Use Your Data

baji com bd Your information is used for the following purposes:

• Account Management: For creating, verifying, and keeping your account secure.
• Transaction Processing: For processing deposits, withdrawals, and bonus distributions.
• Customer Service: To resolve your issues and provide support.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Responsible Gaming: To identify signs of addiction and provide timely assistance.
• Legal Obligations: To comply with directives from regulatory authorities.
• Service Improvement: For analytics to improve your experience.

4 Cookies & Tracking Policy

baji com bdCookies and similar technologies are used on the baji com bd website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: These are required to maintain login sessions and ensure security — they cannot be disabled.
• Functional Cookies: To remember your preferences and settings, such as language or theme selection.
• Analytics Cookies: Used to understand which pages are most visited — fully anonymized data.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

5 Data Sharing & Third Parties

We want to make it clear — baji com bd Your personal information is never sold. However, limited data may be shared in certain specific circumstances:

• Payment Provider: Necessary data is shared with bKash, Nagad, Rocket, or your bank to complete transactions.
• Identity Verification Agency: With licensed verification agencies for the KYC process.
• Law Enforcement Agencies: When required by a lawful order under the laws of Bangladesh.
• Game Software Provider: Minimum data required to operate games.

We have strict data protection agreements with all third parties. They may only use the data for the specified purpose and are not permitted to share it with anyone else.

6 Security Measures

baji com bd The highest industry standards are followed to protect your data. Our security infrastructure includes:

• 256-Bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection for account login.
• Real-Time Fraud Detection: Suspicious activity is detected in real time.
• Regular Security Audits: Regularly audited by independent third-party security experts.
• Data Backup: Regular backups are maintained on secure, encrypted servers.
• Access Control: Only authorized personnel have access to specific data.

Keep in mind that no one can guarantee 100% security on the internet. That's why it's important to keep your password strong and never share it with anyone.

7 Data Retention Period

We do not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For as long as your account is active, and up to 5 years after closure.
• Financial Transaction Records: 7 years, in accordance with Bangladesh financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Gaming Logs: Up to 1 year for dispute resolution purposes.
• Cookie Data: Depending on the cookie type — until the end of the session or up to 1 year.

After the applicable retention period, data is securely deleted or anonymized.

8 Your Privacy Rights

baji com bdEvery member of baji com bd has the following rights regarding their personal data:

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

9 Child Protection Policy

baji com bd We do not knowingly collect data from anyone under 18. Our registration process includes age verification.

If a parent or guardian suspects that their child under 18 has created an account on our platform, please notify our support team immediately. Any such account will be closed without delay and all associated data will be deleted.

10 Policy Changes & Updates

Due to business changes, legal updates, or technical improvements baji com bdThe baji com bd Privacy Policy may be updated from time to time. When changes are made, we will:

• The update date will be clearly displayed at the top of the website or on this page.
• For significant changes, a notice will be sent to your registered email address.
• You will see a notification about any changes the next time you log in to the platform.

Continued use of the platform after any changes indicates your acceptance of the updated policy. If you do not agree with the changes, you may close your account.

11 Privacy Contact

For any questions, requests, or concerns about our Privacy Policy, please reach out to our dedicated Privacy Team. We're always here to help.

If you wish, you can reach our FAQ Page You can also find answers to common questions there. For more details, About Us Please visit that page as well.